Friday 29 May 2015

Computer Support Guide: How to Resolve “The RPC Server is Unavailable” Error?




The RPC Server is Unavailable
“The RPC Server is Unavailable” Error is a very common error in Windows computers. The error occurs mainly because there is a disruption between two computers or in a network. It may also occur during local operations of a machine. For better clarity, the article will use two machines, one is initiating the communication and the second is acting as a server to which the entire communication is being sent to.

What is RPC ?


 RPC stands for Remote Procedure Call. The mechanism allows Windows processors to communicate with each other. The communication can be between the client and a server within a network or in a single system. When the communication is between systems, RPC uses the dynamic ports. A TCP port 135a (static port) is used to initiate the communication. When the communication is being initiated, the client contacts the serves side. The end point mapper on TCP Port 135 requesting the Dynamic Port Number assigned to the particular service. The server then responds with IP address and the port number that has got registered with RPC. The client computer can contact the server on the give IP address and port.

 



What is “The RPC Server is Unavailable” Error?


The error message gets displayed once the computer cannot establish a communication with the server. The causes of TheRPC Server is Unavailableerror are:

1.       Stopped RPC service-This occurs when the RPC service is not running and the client is not able to access the server.

2.       RPC name issues- The error occurs when the RPC server's name revolves to the wrong IP address. The client contacts the wrong IP address or an IP address that is not currently in use. Also, the serves name may not be resolving completely.

3.       Firewall blocking the traffic- The problem may occur due to blocked traffic by a firewall or even any computer security application.

4.       Connectivity issues- Connectivity issues in your network may prevent the client from contacting the server.

How to Troubleshoot the Issue?

The RPC Server is Unavailable 
The best way to troubleshoot the issue is by contacting computer support. This is the easiest and most effective way to solve “The RPC server is unavailable” issue. The support team will give you a step by step guide about how to perform PC repair. Computer support service is always run by a professional computer technician who understands all the functioning of computer operating systems. Alternatively, if you’re a ‘Do It Yourself’ guy, then the following step-by-step guide will help you resolve the issue effectively:

1. Stopped RPC Service



i) Open the server’s service console
ii) Locate the ‘RPC’ service and start it.
That will ensure that the stopped RPC service is running again.

2. RPC Name Resolution


i) Ping the server from your computer to verify that the name resolves to the right IP address. If it does, then name resolution is not the issue. You can skip the next steps of the section.
ii) If both the client and the server are in an ACTIVE DIRECTORY Domain (AD) and DNS is the name used for name resolution. The next step here is to verify that you are using the correct DNS server.

iii) If you are using the right DNS servers, then use the DNS control console to verify that your RPC sever is correctly registered in DNS. Alternatively, you can use the “ipconfig” command to register the DNS server again.

3. Traffic Blocked by Firewall


To resolve this issues you need to:

i) Check windows firewall setting on you RPC server. If you have enabled your firewall, then allow the traffic on TCP port 135 to pass.

4. Resolving Connectivity Issues


i) Ping to test the connectivity between your computer and the server

ii) Use the “portqry” command to test the connectivity from the client to the server and to check the ports that are open

iii) If you are using a computer on a different subnet with the server, then verify that you have routed the traffic between the two correctly. If the two are in different physical locations, then verify that the link is running to allow free passage of traffic.

Conclusion


Though those four tricks will help resolve “The RPC server is unavailable” issue, it is advisable to contact a computer technician for technical help. Contacting tech support firms may costs reasonable PC repair bills, but they won’t cause any physical, virtual and mechanical damage to your systems. It is better to spend a few dollars rather than putting your data-rich systems under danger.

Thursday 28 May 2015

How Tech Support Helps in Resolving 0X80070002 Windows Error?



There are times when you try to update your computer’s Windows operating system, and you encounter a 0X80070002 error. This error is common on Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 8.1 PCs. The 0X80070002 error is caused by a corruption of the Windows temporary file. It could also happen when you have the wrong date and time on your computer. 

Another cause of the error is a virus attacking your computer. So as to save your computer from any further damages and to save your work from getting corrupted or from getting hampered, it is very important to fix this issue before it gets any worse.



Causes and Symptoms


You may also get a 0x80070003 Windows error code. This error can occur when you are downloading an update for your Windows operating system. It could also strike when downloading an update to your Windows Server or your Microsoft Updates as well. You could be downloading an update to your Windows operating system or the other things and when the download is done, the update itself could fail. If this happens, a red “X” will get displayed on your screen (you will see it right next to the update). You will be able to see the full error message when you click on that red “X.”

Quick Resolution Steps


This error may also occur when you download the update fully and correctly, but perhaps some of the files needed to run it are missing. It means that the update will fail to install. When you encounter this problem, you will have to get rid of the whole directory that the download created (by deleting it), hence remove all the files. You will then go back to the location of the update and select either “Fix it for me” or “Let me fix it myself.” Since you want to do it fast and in the easiest way possible, you will want to select “Fix it for me.”
In the dialog box that says “File Download,” click “Run” and follow the steps that are presented to you (they get presented to you by the Fix It Wizard).

In the Fix It Wizard, you will see the “Default” mode and the “Aggressive” mode. You will select the “Default” mode. If the problem gets resolved, then all is well. If not, try running the Fix It Wizard again, but this time, select the “Aggressive” mode.

There are other solutions to the 0X80070002 and the 0x80070003 errors because they may get caused by a variety of things. The PC help solutions outlined below work on the Windows Vista, 7, 8 and 8.1 operating systems.

 Date and Time


As explained above, the 0X80070002 error can occur when your date and/or time is not set correctly. Hence, to fix this error, you will have to correct the date and/or time. It is a simple fix.
In the lower right corner of your computer screen, you will see the date and time. Click it to open a window displaying a calendar and a clock. At the bottom of the calendar and clock, you will see the button “Change date and time settings.” Once you click it, another window will open, and it will allow you to change the date and the time of your computer. You need to take a look at the time zone and correct it if it is not the one you are currently in.

When you are done with that, restart the computer and proceed to update your operating system. If that does not work, then you need to try another fix.

Windows Update Installation Files


In this method, you will look to delete your Windows Update installation files. Hold the Windows and R keys (Windows + R) together. It opens the Run command box. Here, type “services.msc” and press Enter. It will take you to the “Services” window. When you are here, locate “Windows Update,” right-click on it and select “Stop.”
 
Next, go to the “Windows” folder in Local Disk C. Locate the “SoftwareDistribution” folder and rename it (preferably to something like “SoftwareDistributionOLD.” The User Account Control service will pop up, and you will select “Yes.”

Go back to the “Services” window, locate “Windows Update”, right click on it and “Start.”

Microsoft Fix It 50202


If neither of those two methods works, simply download Microsoft Fix It 50202 and update your PC.

Conclusion


This computer service should provide the required PC help that you need. If it doesn’t, consult a tech support professional for the required computer service. If the steps mentioned above don’t work then there might be something critical that you failed to diagnose. It is persists on your PC, it may damage other parts and keep on creating more errors. So, consult a tech support professional right now and get it fixed completely.

Wednesday 27 May 2015

Advanced Computer Repair to fix "0x80070002" Windows Error



Microsoft stopped providing technical support and security updates to Windows XP on April 8, 2014. This change has affected software updates and security options hence you may experience the problem of this windows error; the 0x80070002 error. PC maintenance can help detect the error and computer repair can help in resolving the problem.


Windows XP is an old operating system, its 12 years old. A lot has happened in the past 12 years, for instance; you may have bought a new phone, a new TV, and possibly even a new car. Don't you think you should get a new PC too to make sure you have more memory and storage, a lot more processing speeds, and a higher-definition display? Constant PC maintenance is one way to help you detect the error. When you get the error, you can pursue one of the solutions as elaborated below to fix the error.

Computer repair can help in resolving the 0x80070002 error. Several options have come up to fix this error that raises the question:

What Options Do You Have to Fix the Error? 


To do this, open the ‘Installed Updates’ by opening Control Panel in Category view. Now you need to click 'Programs,' and then, under Programs and Features, click on 'View Installed Updates.' If you are a Windows XP user then, click Start, Control Panel, and then double-click ‘Add or Remove Programs.’ Now, you need to select the Show Updates checks box appearing on the top right of the screen. 

If there is an instance of Windows corruption errors, then it may prevent the Windows updates and the service packs from performing a proper installation. A good example of it is - if a system file is damaged, an update will not install.

Tech support provides a troubleshooting option that help with your PC maintenance. You can find help of how to fix the error in the Windows forums where you can post your problem. Tech support will assess it and send you feedback with a solution suitable for your problem. You may also find other people experiencing the same problem. They share how they got it fixed, and that may give you insight on how you can go about fixing the error. 

Steps to Resolve the Error

 
To fix the error using Windows Update with troubleshooting on Windows 8.1 or Windows 8, and Windows 7, follow the steps below:

1. Exit the Windows Update, wait for 10 to 15 minutes, and then you should check for new updates by restarting the Windows Update.

2. Make sure to turn on the Windows Automatic Updates for the Updates to get installed automatically after every 24 hours.

3. Download the Windows Update and Troubleshooter, and then run them for a PC repair check and fix.

4. The PC repair will run the troubleshooter and will find the 0x80070002 error and conduct a fix to the issue.

To fix the error using Windows Update with troubleshooting on Windows Vista or Windows XP, please follow the steps below:

1. Exit the Windows Update, wait for 10 to 15 minutes, and then you should check for new updates by restarting the Windows Update.

2. Make sure to turn on the Windows Automatic Updates for the Updates to be installed automatically after every 24 hours.

3. Download the Windows Update and Troubleshooter, then run them for a PC repair check and fix.

4. It will run the troubleshooter and will find the error and conduct a fix to the issue.

If troubleshooting does not work for you, and you keep getting the error, there are a few questions you need to put into consideration first.

1. How long have you been experiencing this error?

2. If there have been recent changes, you have made to the computer. If yes, what are the changes?

3. If you have sought technical support to help you fix the error and what information on the issue have you submitted?

4. If there are other issues, you are trying to fix or rather correct by running the troubleshooter?

All those factors considered you should try following the following steps:


Step 1. 

Fix the corrupt system files (if any), by running the System File Checker, in other words, the SFC.
The process about how to conduct this is provided by Microsoft tech support. Make sure to check if the problem does not go away.

Step 2. 

Checking the Events Viewer Logs


It is to check which application and module are failing to dig for more information on why the troubleshooter crashed.

Event viewer helps when you are troubleshooting errors and problems with other programs and Windows.

Follow either one of these steps and you should be able to fix the error. 

Conclusion


In conclusion, computer errors can be caused or triggered by a variety of factors. Computer troubleshooting plays a big part in resolving the errors like the 0x80070002, considering most of this error are quite easy to fix. About 99% of the times, a computer just need the routine maintenance to keep it in its optimal performance to get it back on track. In future remember, when you buy a new computer, keep up regular basic care right from the start. It will help you avoid errors, and that's a thing you are going to appreciate!

Tuesday 26 May 2015

How Computer Support Helps in Resolving 0x80070035 Error on a Windows 8 PC



The 0x80070035 error code is one of the most common errors faced by Windows 8 users. Irrespective of the error code, every Windows problem brings you a lot of annoyance and frustration when you get unable to use your PC at home or office. Once you face this error, then you probably go online and start browsing several forums to find out the suitable resolution. You try this option only if you are confident that you will be able to resolve it yourself. Those of us, who are not well-versed with computer components and vital software may look for a technician who can provide the required computer help. A laptop repair technician available at a nearly PC repair shop may take longer to come and fix the issue. But if you are aware of the modern computer support services then things may become easy for you. 

 How Does Computer Support Help in Laptop Repair




In the modern era of advanced technology, the outlook of laptop repair has evolved substantially. Today it has become easy, simple and hassle-free. The services that it provides are available 24x7 and delivered through expert technicians. You simply require dialing a toll-free number, and you will get connected to a specialist for online computer help. He will quickly diagnose the issue and then start troubleshooting.  So the entire process takes a just few minutes when you get your PC fixed. But sometimes, users may realize that the services provided by these technicians come heavy on your budget. If you are one of those, then read the blog further to self-troubleshoot the error. 

Know About the Error 


It is a common Windows error that takes place with Windows 8 users, who receive the following error message. 
“Windows cannot access \\<shared drive> Error code: 0×80070035 The network path was not found.”
It mostly takes place when the user tries to connect to either a shared drive or access a different computer connected to the same network. If you face this error on your PC then first you should restart your PC but if it doesn’t resolve the issue then you need to perform the following troubleshooting steps. 

Steps to Troubleshoot the 0x80070035 Error 


Option One: 

Run the Microsoft Fixit Tool

First of all, you should download the Microsoft Fixit Utility and then reset the TCP/IP settings on your Windows PC automatically. Once the file gets downloaded, you need to run it and then follow the instructions appearing on the screen. These instructions get prompted by the utility. 

Option Two:

Enable NetBIOS Over TCP/IP Settings


In the second option, you need to enable the NetBIOS over TCP/IP Settings to troubleshoot the error. To enable the settings, you need to perform the below-given steps. 

Step One:

Go to the Desktop screen and then right-click on the lower left-hand corner of the screen and then select Control Panel. 

Step Two:

Now click on the option of ‘Network and Internet,’ and then ‘Network and Sharing Center,’ and then click on the ‘Change adapter settings’ link. 

Step Three:

Once the Network Connections window opens, you need to right-click the connection used by your PC and then select ‘Properties.’

Step Four: 

Select Internet Protocol (IP) Version 4 (TCP/IPv4) from the list and then you need to click the ‘Properties’ button. 

Step Five:

Now click the ‘Advanced’ button, and then click the WINS tab. 

Step Six: 

Now you need to select ‘Enable NetBIOS over TCP/IP' and then click OK. 

Step Seven: 

Finally, you need to close the 'Network Connections' window.    

Option Three: 

Remove or Disable Antivirus or Firewall


According to users, the error also takes place because of faulty settings of security programs. The conflicting settings of programs like antivirus software, Firewall, Windows Defender, antimalware and others, may cause the 0x80070035 error on your PC. 

So, when above steps don’t work to resolve the error, then you need to verify the security programs installed on your PC. If you find any conflicting program, then you need to perform the following steps to disable the programs:

    Click Start > Control Panel > System and Security and then click ‘Review your computer's status’ option

    Now, you need to expand the section by clicking on the ‘Security’ button

    Here you will get to see the antivirus software under ‘Virus protection’ column

    To get more information about how to disable the program, you may also visit the official website of the vendor. 

Conclusion


However, the above tips and steps are quite helpful in resolving the 0x80070035 error still you may face issues while connecting to a network. If you continue facing the error even after employing the above steps, then there might be a hidden error that you are not able to diagnose. To fix such critical errors, you need expert computer help from a qualified and certified technician.